Works with the hotel Front Office Manager, Assistant General Manager andGeneral Manager to achieve and exceed guest satisfaction scores in all areas of the hotel. Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately. Works with the corporate training department to develop action plans as necessary to achieve

Performs shift opening and closing duties in accordance with manager's checklist. Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary. Properly executes revenue and check control procedures on shift. Assists manager to select, train and deliver on going performance feedback to associates to en

Oversee all aspects of the daily operation of the kitchen and food production areas. Provide training for all staff and meet corporate quality standards, establish and enforce food specifications, portion controls, recipes and sanitation. Know and enforce all local health department sanitation laws. Check food purchases for proper ordering, quality and price structure. Ov

Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash

Assist and approach all guests in a sincere, courteous and service oriented manner, and whenever possible, goes the extra mile to ensure total guest satisfaction. Learn guest's name and uses them to address them. Remember regular guest's favorite drinks. Perform cashier duties following both Stonebridge Companies and the Franchise standards, while ensuring quality service

Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation. Respond to guest requests in a timely, friendly and efficient manner. . Take guest food and/or beverage orders and input orders in appropriate point of sale system. Prepare and deliver food and beverage orders in a timely manner. Ensure guest satisfaction throughout the

The General Manager will coordinate, direct and manage day to day hotel operations. Embrace leading a solid team to being a better team, training and developing them to excel in their roles and continuously improve; motivate associates to exceed expectations of the guests; passionately uphold and elevate a positive work environment for the internal guests our associates.

Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash

Prospect for new business through solicitation, networking, cold calling. Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows and market segment related events Design and deliver marketing promotions and campaigns involving direct mail, social media, ads, etc. Meet or exceed established monthly, quarterly and annual targeted sales goa

Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an

Prospect for new business through solicitation, networking, and cold calling. Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows, and market segment related events. Meet or exceed established monthly, quarterly and annual targeted sales goals, and profit margins. Maintain an active list of accounts to ensure continuous relationship d

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an

Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an